Aged care

MRC Tas Aged Care Services connect older people with social activities and support to live at home, be part of the community and to access services. 

Healthy Living Group

The Healthy Living Group meets every fortnight on a Wednesday for outings in and around Hobart. It is a wonderful opportunity to meet up with old friends, make new friends, get some exercise and visit different places. Clients either pack a picnic or stop somewhere for lunch.

Pontville Visit

This trip, on the first Monday of the month, allows people who would not normally be able to get to the cemetery to tend to their loved ones’ graves. The trips provide a supportive and shared environment for all participants.

Elders Groups

For new and emerging communities, these groups provide an opportunity for clients to participate in day trips and other activities.

Our Day Centres include activities such as entertainment, exercise and information sessions. We provide morning tea and lunch at a reasonable cost. We can arrange transport if required.

  • Wednesday: German speaking Day Centre
  • Thursday: Chinese speaking Day Centre
  • Friday: Multicultural Day Centre
Our client workers can help you access assistance with:

  • Housework
  • Personal Care
  • Meals
  • Transport
  • Outside activities
  • Medical issues
  • Legal and welfare matters
  • Advocacy
The Home Care Package program is a federal government initiative providing a coordinated package of services to support people to stay at home as they get older.

MRC’s Home Care Package Program specialises in providing a wide range of support to elderly people from culturally and linguistically diverse (CALD) backgrounds who want to remain independent and living at home. We encourage independence, good health, social connections and physical activity.

Examples of support provided include:

  • support services, such as cleaning and gardening and basic home maintenance,
  • transport to help with shopping, visiting the doctor or attending social activities
  • personal care
  • case management

For information on MRC’s Home Care Packages please phone 6221 0999 or email

Further information on the Home Care Package Program is available through My Aged Care or by phoning 1800 200 422. If you speak a language other than English call the Translating and Interpreting Service (TIS) on 131 450.

MRC Tas provides cultural education to aged care service providers and to other community organisations through the Partners in Culturally Appropriate Care (PICAC) program.

Older Tasmanians from culturally and linguistically diverse backgrounds, their family and carers seeking information and support to navigate the aged care system can access free help through the Aged Care System Navigator Trial, provided by MRC Tas.

The PICAC program aims to:

  • Support aged care providers to deliver culturally appropriate care to older people from diverse cultural and linguistic (CALD) backgrounds,
  • Work towards a vision that our aged care system tailors to and is inclusive of all individuals regardless of their background, diverse characteristics or life experiences.
  • Ensure the needs of older people from diverse cultural and linguistic backgrounds are identified and addressed, and
  • Improve partnerships between aged care service providers, culturally and linguistically diverse communities and the Department of Health.

Tasmania’s PICAC officer, Ruth Osborne, is based at Migrant Resource Centre Tasmania and can be contacted on 6221 0999 or

For more information and resources for service providers as well as consumers, visit

Partners in Culturally Appropriate Care is a national program funded by the Federal Department of Health since 1997. Visit

Delivery of safe and inclusive services to people with diverse needs and life experiences is built into the Aged Care Quality Standards. Diversity is woven through the standards and underpinned by Standard 1 to value the identity, culture and diversity of each consumer and to deliver culturally safe care and services.

The Australian Government’s Aged Care Diversity Framework provides a guide for assessing current performance, identifying gaps and designing pathways to improve inclusive service provision.

Within the framework, a CALD Action Plan was developed to assist aged care service providers to address specific barriers and challenges faced by older people with diverse characteristics and life experiences.

The Aged Care System Navigator (ACSN) Trial allows older Culturally and Linguistically Diverse (CaLD) Tasmanians, their family and carers to access free information and support to navigate the aged care system.

We want to make sure all elderly people from CaLD backgrounds across Tasmania are able to understand and access appropriate aged care supports when they need/want them. Further we aim to navigate pathways through which CaLD clients can, either independently, or with support, transition between different aged care services/supports as their needs/wants change. Support is provided by both MRC Tas staff and volunteers in online/email, via telephone or face-to-face – either individually, or in group settings.

Josie can help people accessing aged care supports/services for the first time and transitioning between the Commonwealth Home Support Program, Home Care Packages and/or Residential Aged Care.

We can also:
· Provide support and information about, and assistance to accessing aged care options/supports;
· Provide practical assistance to access MyAgedCare system (i.e. making telephone/online inquiries/registrations with individuals, assisting with completing forms, help understanding terminology or letters about MyAgedCare) ;
· Assist people to link with or transition between aged care supports/services;
· Make referrals to specialist services if needed;
· Assist clients to self-advocate during the navigation process
· Collect feedback about the MyAgedCare System, and the barriers CaLD clients may experience, in order to improve future systems.
The service is available both to newly arrived communities as well as more established communities who may for example have migrated to Australia many years ago, but unexpectedly find themselves in need of assistance.

The trial has been funded by the Australian Government as part of the Better Access to Aged Care program.

Financial hardship assistance available. Please email or call the Aged Care team on 03 6221 0999 for more information and to apply.