Humanitarian Settlement Program (HSP)

The Humanitarian Settlement Program (HSP) promotes the skills and knowledge needed for people from refugee and humanitarian backgrounds to begin their new lives in Australia and to build the skills to participate in Australia’s economic and social life.

The HSP provides early practical support to humanitarian entrants on arrival, and throughout their initial settlement period, generally for up to 18 months after their arrival to Australia.

Migrant Resource Centre Tasmania (MRC Tas) delivers local, place based HSP services in Tasmania, in collaboration with AMES Australia.

You can contact the HSP team in either Hobart (03) 6221 0999 or Launceston (03) 6724 2820

HSP Key Contact List Launceston


HSP Key Contact List Hobart


For urgent HSP client issues after hours (nights, weekends, holidays) please call the HSP On-Call number for advice and support:

Launceston: 0429 699 465 (Humanitarian Settlement Program Only)
Hobart: 0447 188 054  (Humanitarian Settlement Program Only)


We value the support and assistance offered by the Tasmanian community in welcoming new arrivals in Hobart and Launceston. Our volunteer program provides critical additional support for clients through their initial settlement. For more information please contact:

Kate Dostalek, Volunteer Coordinator

Other ways to assist new arrivals
There are many other ways to assist, and you can contact us via email 


Further information on the Humanitarian Settlement Program is available at:

The Department of Home Affairs website

For further information on the Tasmania contract region see AMES Australia website. 


Program Enquiries: Jamyang McQuillen 

Phone 03 6221 0999