Migration Support Program

Find out about bringing your family to Australia

The MRC’s Migration Support Program has two services:

  • Settlement Services migration support
  • Fee-for-service migration support

Settlement Services Migration Support

To be eligible for Settlement Services migration support you must be:

  • A humanitarian permanent resident or a citizen who was previously a humanitarian permanent resident, and
  • Newly arrived (within 5 years of arrival in Australia)

To access this support an eligible client must follow the following procedure:

  • Make a referral – Community members and caseworkers can help you make a referral to receive migration support. You can also get help to complete a referral form at MRC Thursday Migration Drop-in.
  • Waiting list – When we receive a referral, we will notify you and put your name on a waiting list for an intake assessment meeting.
  • Intake Assessment – At this first meeting, the migration agent will assess the details of your migration matter to determine what kind of support can be provided.
  • Support Provided – Depending on the circumstances, you will be invited to receive different levels of support.

Support may include:

  • Full application assistance
  • Access to a weekly form support clinic, or
  • Advice and referral to another service provider.

Fee-for-service Migration Support

The MRC also provides commercial migration support to the general public, including newly arrived migrants, for the following matters:

  • Offshore Humanitarian Visa proposal and application assistance
  • Partner Visa sponsorship and application assistance
  • General Skilled Migration
  • Child Migration
  • Exploring options to continue living and working in Australia after study
  • Miscellaneous migration matters

 Fees are negotiated on a case-by-case basis, and will vary depending on:

  • What kind of assistance is needed
  • How complicated the case is, and
  • How much time it will take to provide support.

Please be aware that your first consultation for fee-for-service support will have a flat fee of $150 that needs to be paid before your scheduled consultation.


The Code of Conduct for registered migration agents is set out in legislation to regulate the conduct of registered migration agents. It prescribes an agent’s obligations towards their clients. The Code of Conduct may be viewed by clicking on the pdf link below:

 Code of Conduct