After-Hours Support for HSP Clients (Including Weekends, Public Holidays):
- Launceston: 0429 699 465 (Humanitarian Settlement Program Only)
- Hobart: 0447 188 054 (Humanitarian Settlement Program Only)
Specialised and Intensive Services (SIS)
Specialised and Intensive Services (SIS) is a component of the Humanitarian Settlement Program (HSP) available to humanitarian entrants and other eligible visa holders with complex needs. SIS provides short-term, needs-based support to help clients access appropriate mainstream services and develop skills for independent management of their needs.
Delivered by HSP service providers on behalf of the Department, SIS supports eligible visa holders who face multiple and complex barriers, including:
- Disability
- Severe, critical, long-term, and/or unmanaged health needs
- Mental health issues
- Homelessness or housing instability
- Domestic and family violence
- Child and youth welfare concerns
- Family and/or relationship breakdown
- Social isolation
- Financial hardship
- Legal issues
To learn more about eligibility, visit the Department of Home Affairs website.
Volunteering
We value the support and assistance offered by the Tasmanian community in welcoming new arrivals in Hobart and Launceston. Our volunteer program provides critical additional support for clients through their initial settlement. For more information, please contact:
- Kate Dostalek, Volunteer Coordinator: volunteers@mrctas.org.au
Other Ways to Assist New Arrivals
There are many other ways to assist new arrivals. For more information, please contact us via email at hsptas@mrctas.org.au.
Further Information
For further information on the Humanitarian Settlement Program, visit the Department of Home Affairs website.
For more details on the Tasmania contract region, see the AMES Australia website.