Case Manager – Youth and Settlement Services (Hobart)

Marley Mai

  • Hobart
  • 29/05/2024
  • Job Type: Permanent Part-time (22.5 hours per week, 7.5 hours per day)
  • Location: Hobart
  • Award and Level: SCHADS Level 4

We are currently seeking a Case Manager to join our Youth and Settlement Services team in Hobart.

About Migrant Resource Centre Tasmania (MRC Tas)

Migrant Resource Centre Tasmania (MRC Tas) is a not-for-profit organisation that works alongside people from refugee and migrant backgrounds, so individuals and communities throughout lutruwita/Tasmania thrive. We provide effective, targeted and meaningful services in the South, North and Northwest of the State.

The Settlement and Youth Services team provides services to support members of culturally and linguistically divers (CALD) communities, including information and referral, employment and industry projects including support for skilled migrants, settlement case support, driving support, and community development activities. The Multicultural Youth Tasmania (MYT) program provides targeted services and projects to support young people aged up to 25 years from culturally and linguistically diverse (CALD) backgrounds to reach their full potential and thrive as active citizens of the Tasmanian community.

About the role

The Case Manager will provide a pivotal role in ensuring that services are provided to people from refugee and migrant backgrounds.

The Case Manager will work collaboratively with other programs and services within MRC Tas, along with other relevant external agencies to provide strengths-based case management, community information sessions, and referral services.

The successful candidate will have

  • Service, Youth Work, Bachelor of Psychology and relevant experience.
  • Demonstrated knowledge and experience in the efficient coordination of cases with an emphasis on best practise case management and efficient service delivery.
  • Demonstrated ability to deliver and to coordinate volunteers to deliver group programs that build the skills and capacity of clients to settle and live successfully in Tasmania.
  • Effective interpersonal, communication and client advocacy skills with the ability to liaise with internal and external agencies, as well as intercultural communication with clients, their communities and the volunteer workforce.
  • Strong writing, reporting, time management and organisational skills, with the ability to meet key organisational and contractual requirements.
  • Demonstrated competence in the use of technology in a professional work environment.
  • Sound understanding of issues facing youth people from refugee backgrounds and their families.
  • Australian Drivers Licence.


  • Knowledge of and experience in the delivery of settlement services.
  • Lived experience of settlement in Australia as a migrant or refugee.

For further information please read the Position Description and Selection Criteria and contact Jal David for a confidential conversation about the role on 03 6221 0999 within business hours.

What do we offer?

  • Salary Packaging
  • Access to Employee Assistance Program
  • Ongoing learning and development opportunities
  • Health & Wellbeing days of paid leave and more!

How to Apply?

Employment is subject to a satisfactory National Police Check, Working with Vulnerable People registration and Work rights in Australia.

Complete Application

Applications close: 5 PM – Wednesday, 29 May 2024

MRC Tas is committed to the safety, wellbeing, participation and empowerment of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. This is reflected in our robust policies and procedures. Children and young people’s rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or who are impacted by our work. All staff, volunteers, contractors and clients are expected to conduct themselves in a manner which is consistent with the Tasmanian Child and Youth Safe Organisations Framework.

MRC Tas values diversity and inclusion and is an equal opportunity employer. Applications from under-represented groups, including people with disability, people with caring responsibilities, LGBTIQA+ people, Aboriginal and Torres Strait Islander people and those from culturally and linguistically diverse backgrounds are encouraged and supported.