Humanitarian Settlement Program (HSP)

From 30 October 2017 the Migrant Resource Centre Tasmania. (MRC) is pleased to announce that it has been appointed to provide the Commonwealth Government’s Humanitarian Settlement Program (HSP) in Tasmania, in collaboration with AMES Australia.

The HSP Program has been co-designed following a formal evaluation of the formerly titled Humanitarian Settlement Services (HSS) and Complex Case Support (CSS) Programs. The HSP will build skills and knowledge for social and economic well-being of humanitarian entrants through a needs-based case management approach with an outcomes based delivery framework demonstrating innovation and efficiency of service delivery. The Program supports Australia’s long and proud tradition of resettling refugees and vulnerable people in humanitarian need.

The MRC was established in 1979 by migrants who recognised the unique and complex needs of the Tasmanian migrant community. The MRC operating environment is driven by an understanding of client and community needs, fostered through ongoing engagement. Our services are focused on achieving outcomes for people from culturally and/or linguistically diverse backgrounds, and the MRC is recognised as a quality service provider, with a strong reputation for expertise.

From experience, we know that with the right support, people from refugee backgrounds make extraordinary contributions and become outstanding members of society and the MRC looks forward to commencing this new service from 30 October 2017.

Alison O’Neill
Chief Executive Officer

27 July 2017

Further information on the Humanitarian Settlement Program is available at:

For further information on the Tasmania contract region see AMES Australia website:

Program Enquiries: Catherine Doran, Manager Settlement and Community Services

Volunteer Enquiries: Kate Dostalek, Volunteer Coordinator

Media and Communication Enquiries: Tahlia Hart, Communications Officer

Phone 03 6221 0999