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Care Manager – Aged and Community Services

  • Job Type: Permanent Full Time
  • Location: Glenorchy
  • Award and Level: SCHADS Level 4

We are currently seeking a Care Manager to join our Aged and Community Services in our Glenorchy office.

About Migrant Resource Centre Tasmania

The Migrant Resource Centre Tasmania (MRC Tas) provides access to valued services and promotes the needs of multicultural communities. The MRC strategic focus is supported by an understanding of client and community needs, fostered through ongoing engagement. Aged and Community Services provides services to support Culturally and Linguistically Diverse (CALD) seniors, Tasmanians with a moderate disability or ongoing health condition, carers and key stakeholders working with CALD community members.

Programs are delivered through the Home and Community Care Program (HACC), Commonwealth Home Support Program (CHSP), Home Care Packages Program (HCP), the Carer Gateway Program, and Partners in Culturally Appropriate Care Program.

About the role

The Care Manager supports clients receiving Home Care Packages (HCP), soon to transition to the Support at Home Program, by coordinating tailored care and services that promote independence and community engagement. This includes conducting needs assessments, developing person-centred care plans, managing budgets and reimbursements, and coordinating service provider shifts and staff schedules. The role also involves providing relevant care information, making referrals to improve client wellbeing, and maintaining accurate records. The Care Manager works closely with clients, staff, volunteers, and external providers to deliver holistic, goal-oriented support.

The successful candidate will have:

  • A relevant qualification, skills and experience in aged and/or community services or other related field
  • Experience in assessing client needs and supporting them to set personal goals
  • Knowledge and understanding of issues common in the CALD population and knowledge of the barriers older CALD clients may face in accessing services
  • Well-developed time management, planning and organisational skills, capacity to multi-task and use technology to record and track activities
  • Strong communication and problem-solving skills including the ability to communicate effectively with people from culturally and linguistically diverse backgrounds
  • Effective written communication skills and demonstrated ability to complete case notes
  • Proven experience in providing quality services that assist people to maintain their independence, dignity, cultural values and religious beliefs
  • A Tasmanian driver’s licence
  • Knowledge of or experience in the delivery of aged care services. (Desirable)

What do we offer?

  • Salary Packaging
  • Access to Employee Assistance Program
  • Ongoing learning and development opportunities
  • Health & Wellbeing days of paid leave and more!

For further information, please refer to the Position Description, or contact Donna Minehan, Manager of Aged Care and Community Services, for a confidential conversation on (03) 6221 0999 during business hours.

How to Apply?

Employment is subject to a satisfactory National Police Check, Working with Vulnerable People registration and Work rights in Australia.

Applicants who fail to provide up-to-date resume, cover letter and response to the selection criteria may not be considered for the position.

Applications close: 9AM | 9 July 2025 (Late applications will not be accepted)

Migrant Resource Centre Tasmania is committed to the safety, wellbeing, participation and empowerment of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. This is reflected in our robust policies and procedures. Children and young people’s rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or who are impacted by our work. All staff, volunteers, contractors and clients are expected to conduct themselves in a manner which is consistent with the Tasmanian Child and Youth Safe Organisations Framework.

MRC Tas values diversity and inclusion and is an equal opportunity employer. Applications from underrepresented groups, including people with disability, people with caring responsibilities, LGBTIQA+ people, Aboriginal and Torres Strait Islander people and those from culturally and linguistically diverse backgrounds are encouraged and supported.

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Acknowledgement of country

MRC Tas acknowledges the palawa/pakana people as traditional custodians of the lands throughout Lutruwita/Tasmania on which we work. We pay respect to elders past and present and recognise their continuing connection with country and community.