Coronavirus (COVID-19)

Migrant Resource Centre Tasmania (MRC Tas) acknowledges that we all have a responsibility to help slow the spread of the coronavirus (COVID-19). MRC Tas is monitoring information and acting on advice from the Federal and State Government. We are continuing to implement important measures to protect the health and safety of clients; this means there has been some disruption to services.

From 24/03/2020 we are suspending face-to-face services at our offices. Most services are moving to telephone support. There are some exceptions and clients have already been contacted regarding this. We are also working on other ways that we can continue to provide services to clients.

Read current Services Update

MRC Tas is also taking the following measures in response to coronavirus COVID-19:

  • We are assisting clients to access up to date information about COVID-19
  • We have introduced working from home and are limiting face-to-face interactions
  • We have stepped up our cleaning practices in our offices

We are communicating directly with clients regarding suspended or adjusted services. Clients can call reception for support on 03 6221 0999.

Download phone help flyer

We have put in place screening procedures at our offices and other facilities. Anyone who may need to interact with MRC Tas staff will be asked to notify staff if they have recently returned from overseas and have been in contact with a confirmed case of COVID-19. If you have cold and flu symptoms please stay at home.

There are precautions we can all take to help slow the spread of viral illnesses. This is done by washing your hands often with soap and water and using a tissue or elbow to cover your mouth and nose when you cough or sneeze, then disposing of the tissue in a rubbish bin. In addition it is important to limit your interactions with other people and observe social distancing (staying 1.5 m away from other people).

If you have concerns about COVID-19, call the Public Health Hotline on 1800 671 738 for advice. Call 131 450 for an interpreter.

Resources

For the most up to date information and resources about coronavirus please visit www.australia.gov.au/. This website provides trusted sources of information on all matters related to COVID-19.

Tasmanian Government coronavirus (COVID-19) information and advice: www.coronavirus.tas.gov.au/

New border restrictions for Tasmanians – 2 weeks quarantine for everyone coming back to Tasmania from interstate:
www.dhhs.tas.gov.au/__data/assets/pdf_file/0011/396713/Coronavirus_Border_Restrictions_Fact_Sheet.pdf

Translated resources

Australian Government Department of Health website: www.health.gov.au/resources/translated

Victorian Government Department of Health and Human Services website:
www.dhhs.vic.gov.au/translated-resources-coronavirus-disease-covid-19 

New South Wales Government Department of Health website:
www.health.nsw.gov.au/Infectious/diseases/Pages/coronavirus-resources-cald.aspx

Western Australia Government Department of the Premier and Cabinet website:
www.wa.gov.au/organisation/department-of-the-premier-and-cabinet/coronavirus-covid-19-community-advice#covid19 

SBS has launched a multilingual online portal to provide information on the COVID-19 outbreak for Australia’s diverse communities.  The portal provides the latest news on the health and economic impacts of the coronavirus pandemic in Australia, as well as features explaining government policy and health advice in 63 languages.

www.sbs.com.au/language/coronavirus

Resources in 51 languages – A directory of information released by various Australian government health departments, compiled by language
www.ethnolink.com.au/covid-19-coronavirus-translated-resources/
Coronavirus COVID-19 information – what to do if you become unwell – by the Tasmanian Government Department of Health (Launceston General Hospital). This resource has also been made into audio recordings in a number of languages by the Australian Red Cross – Tasmania Bi Cultural Community Health Program: https://soundcloud.com/mrc_tas_settlement/sets/health-coronavirus

The Australian Government Department of Home Affairs has released COVID-19 fact sheets in a range of languages.
They cover the following topics: Close contact with confirmed cases; Community return; FAQ’s; Identifying symptoms; Isolation guidance; Residential care services; Early childhood centres; Social distancing

Audio and Video Resources

Updated: 03/04/2020

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